Frequently Asked Questions

Where is my data stored?

Securely in the cloud.

Who can see my personal data?

Only you can see your personal data?

What happens if I forget my password?

You do a password reset.

What happens if I change my e-mail address?

Contact us

Can I add other people onto my-vaccine.com app?

You cannot as yet. Please check back.

Can I update / edit my personal data on my-vaccine.com app anytime I choose?

Yes. Just logon in and away you go.

What happens if I delete my account data in error?

You cannot

What is the yellow/physical booklet mentioned in the my-vaccine.com app?

It is the vaccination booklet which is issued by your Government or local health board or medical centre.

How do I upload the yellow/physical booklet to my-vaccine.com app?

Take a picture of the booklet and upload to my-vaccine.com.

Can I upload multiple copies of the yellow/physical booklet if I have them to my-vaccine.com app?

Yes, you may.

Can I sign up to receive the regularly published blogs from my-vaccine.com?

Yes, you may. At the end of each blog, there is a dialogue box inviting you to sign up for new blogs.

Will the my-vaccine.com have bug fixes and on-going updating?

Yes. We regularly seek feedback and fix bugs, if any, when they appear.

E&OE. Last updated June 2020