Frequently Asked Questions

Where is my data stored?

Securely in the cloud.

Who can see my personal data?

Only you can see your personal data?

What happens if I forget my password?

You do a password reset.

What happens if I change my e-mail address?

Contact us

Can I add other people onto app?

Yes, by upgrading to a family account you can add additional members’ vaccination information.

Can I update / edit my personal data on app anytime I choose?

Yes. Just logon in and away you go.

What happens if I delete my account data in error?

You cannot delete your account in error.

What is the yellow/physical booklet mentioned in the app?

It is the vaccination booklet which is issued by your Government or local health board or medical centre.

How do I upload the yellow/physical booklet to app?

Take a picture of the booklet and upload to

Can I upload multiple copies of the yellow/physical booklet if I have them to app?

Yes, you may.

Can I sign up to receive the regularly published blogs from

Yes, you may. Subscribe at the bottom of this page or at the bottom of any blog post.

Will the have bug fixes and on-going updating?

Yes. We regularly seek feedback and fix bugs, if any, when they appear.